For sellers in West Malaysia, delivering orders to East Malaysia (Sabah, Sarawak, and Labuan) can sometimes be challenging due to distance, higher costs, and longer transit times. To make things easier, Shopee introduced SPX Express Air Shipping (East Malaysia), a shipping initiative designed to provide reliable, faster, and more affordable delivery services.

Whether you’re a new seller or an experienced one, here’s everything you need to know about this shipping method.

What is Shopee SPX Express Air Shipping?

SPX Express Air Shipping (East Malaysia) is Shopee’s dedicated air delivery option for sending orders from West Malaysia to East Malaysia (Sabah, Sarawak, and Labuan).

The first-mile, whether pickup from the seller’s address or drop-off at an SPX Express point is handled by SPX Express in West Malaysia. From there, parcels are transported by air to ensure faster and more reliable delivery across the South China Sea.

This service is designed to help sellers overcome common shipping challenges such as long transit times and high logistics costs when fulfilling orders to East Malaysia.

To ensure smooth processing, sellers must follow the size and weight restrictions:

• Weight limit:

  • Maximum 30 kg per parcel

  • Based on actual weight or volumetric weight, whichever is higher

• Size limit:

  • Maximum side length = 125 cm

  • No single side should exceed 70 cm

• Volumetric weight calculation:
  (Height x Width x Length) ÷ 5000

Following these rules ensures your parcel can be accepted and processed smoothly for air transport.

Types of Air Waybills for Shopee SPX Express Air Shipping

When using SPX Express Air Shipping (East Malaysia), sellers will notice that the Air Waybill (AWB) can come in two different formats. The format depends on which courier partner is handling the last-mile delivery in East Malaysia.

1. SPX Express (Last Mile)

• The waybill will show two different tracking numbers (one at the top and one at the bottom).

• Each number represents a separate stage of the parcel’s journey.

2. KEX Express or PosLaju (Last Mile)

• The waybill will show the same tracking number at both the top and bottom.

• This means the parcel is handled under a single tracking number from start to finish.

Sellers don’t need to worry about choosing the correct format. Shopee automatically generates the appropriate Air Waybill in Seller Centre once the order is confirmed.

This ensures the parcel can be tracked properly, whether the last-mile courier is SPX Express, KEX Express, or PosLaju.

Why Shopee Sellers Should Use SPX Express Air Shipping

For sellers in West Malaysia, fulfilling orders to East Malaysia can feel complicated and costly. SPX Express Air Shipping helps simplify the process by offering several key benefits that make logistics smoother and more reliable:
 

No Upfront Payment

One of the biggest advantages is that sellers don’t need to pay shipping fees in advance. You can arrange pickup or drop-off through Shopee Seller Centre, and the costs are automatically deducted from your order payout later. This means you can ship orders without worrying about cash flow interruptions.
 

Automated Air Waybills

Gone are the days of handwriting waybills. With this service, sellers can print ready-to-use Air Waybills (A6 size) directly from the Seller Centre. Once generated, the order status updates automatically in the Shopee App, so buyers can conveniently track their parcels in real time. This not only saves time but also improves professionalism in the eyes of your customers.

Automatic Fee Calculations

When buyers purchase multiple products in one order, Shopee automatically recalculates the shipping fee based on the total product weight. This ensures sellers don’t overcharge buyers or undercharge themselves, keeping shipping costs fair and transparent.

How Shopee SPX Express Air Shipping Works

Shipping with SPX Express Air Shipping (East Malaysia) is straightforward. Here’s a step-by-step breakdown of the process:

1. Order Received

• A buyer places an order that requires delivery via SPX Express Air Shipping.

• The seller is notified through Shopee Seller Centre.

2. Parcel Preparation

• Pack the items securely, bubble wrap is highly recommended to prevent damage.

• Print the Air Waybill (A6 size) directly from the Seller Centre and attach it to the parcel.

Important: Liquids, fragile items, perishable goods, and heat-sensitive products are shipped at the seller’s own risk.

3. Pickup or Drop-Off

• Hand over the parcel by:

  • Dropping it off at an SPX Express Drop-Off Point, or

  • Scheduling a pickup through Shopee Seller Centre.

• Both options are handled by SPX Express in West Malaysia.

4. Air Shipping and Last-Mile Delivery

• SPX Express transports the parcel by air to East Malaysia.

• Once it arrives, last-mile delivery is carried out by SPX Express or other courier partners (KEX Express or PosLaju).

5. Payout Released

• When the buyer successfully receives the parcel, Shopee releases the order payment to the seller.

• If the actual shipping fee (as measured by SPX Express) is higher than the estimated fee set in the listing, the difference will be deducted automatically from the seller’s payout.

Looking for an Easier Way to Manage Shopee Orders?

SPX Express Air Shipping (East Malaysia) gives West Malaysia sellers a reliable way to deliver orders across the sea with fewer complications. By removing upfront shipping payments, providing automated waybills, and ensuring transparent fee adjustments, it helps sellers manage East Malaysia deliveries with more confidence.

For sellers handling multiple platforms and high order volumes, logistics is only part of the equation. Day-to-day operations also involve product listing, inventory control, financial tracking, and marketing campaigns, all of which require strong coordination.

BigSeller supports this by offering a free, all-in-one ERP built specifically for Southeast Asian e-commerce. From bulk waybill printing and real-time logistics tracking to automated inventory sync and campaign management, BigSeller streamlines every step of the selling process.

Try BigSeller for free today to simplify your e-commerce operations.

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